Long Term Care Facilities Essay Example | Topics and Well Written Essays - 500 words

Long Term Care Facilities - Essay Example Food service standards include setting the centralized and decentralized systems, food service stations, and accuracy of each dining procedure. Food service standards must be set for the food safety and sanitation, implementation of patient dining rights and preferences, and dining experience categories (Singh, 2010). Next, management must ensure the dining experience employees understand their benchmarks (Puckett, 2012). The dining employees are allowed to ask clarification questions. The questions will eliminate any gray or vague standards or polices. For example, nurses clarify what to do if the patient has a seizure during the dining experience. Third, management must report the actual performance of each dining employee. Management must collect data on the employees’ performance outcomes. Data includes the patients’ dining experience feedbacks. Data also includes the supervisors’ feedbacks of the subordinate dining employees’ performances. The employees’ meeting benchmark requirements ensure the patients receive quality dining experiences (Daft, 2008). Lastly, management must present the consequences of the concerned dining employees’ actual performances. The effects may include either the stick or carrot method. Under the carrot method, dining employees who meet standards are given rewards, citations and promotions. Under the stick method, the company penalizes dining employees who do not meet standards. Penalties include warnings, fines, suspensions, or terminations (Daft, 2008). Why the value of the dining experience is so important Dining experiences have important values (Singh, 2010). Dining has socializing value. During the dining experience, patients spend time in the company of other patients. Dining offers relaxation value. Special dining comfortable tables allow the use of wheelchairs. Soft music, table skirting, table cloths and folded table napkins brighten the